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ROLE1:Audit Performance or PM Systems:

Practice 1b. Audit performance management systems: Audit or assess existing performance management systems or practices.

Portland, Oregon, City Auditor [Profile]

Description of this example in the 2004 Guide (PDF)

Reports:

• Facilities Services Division Bureau of General Services: Developing and Reporting Performance Measures, (April 1999).
• Bureau of Parks and Recreation: A Review of Management Systems, (February 2000).
• Development Review Process: Progress Made, Further Improvements Needed, (January 2003).
• Portland Development Commission: Economic Development Efforts Effective, But Improvements Needed to Measure and Manage Future Success, (June 2006) (PDF)